Episode 017: Performance Management — Ongoing Feedback for Teams
Key Takeaways:
Once you’ve set and discussed the behaviour and results expectations for a team member, you can start giving them ongoing feedback on how they’re being both effective and ineffective in their role.
Praise your team for exceptional performance and help them determine areas where they can improve.
Don’t forget to notice and acknowledge the everyday ways each person helps your team and organization succeed. People like to show off what they’re doing, which gives you an opportunity to praise their know-how and hard work!
You and your team can work smarter, not harder, by improving skills and knowledge with the training and development options discussed in this episode.
Evaluating your team's performance at the end of the year or at the end of a program can point out where your team shines and where they need development. This episode suggests two ways to evaluate your team depending on whether the team is on staff or volunteers.
After you’ve discussed the behaviour and results you expect to see from your team members, you can start giving them ongoing feedback. Praising your team for their successes and helping them develop when they aren’t doing so well will keep them motivated to reach their goals.
Before you can evaluate the members of your team, you need to let them know what they’re being evaluated on! We’ll tell you how to write job descriptions for the roles in your organization that you can use to evaluate the behaviour and results of your team.
Leaders need to hear from others. Find out how to get feedback from your team, from other leaders, and the Lord to improve your leadership.
Leaders need to take the time to regularly self-reflect. Here are some ideas for the types of things to ask yourself and suggestions for how to set up your reflection time.
What is performance management? Whose performance are we managing? What are some of the outcomes of good performance management? Find out here!
Learn how to motivate your team with from the outside with extrinsic rewards and from within with intrinsic rewards.